The product added improved safety to my operation, does not take up much room and makes the operators line of sight a lot better. With the area that this product is being used in my facility, the overall length was going to be an issue having the version with steps on it. So, I ordered ours with a ladder instead of the steps, and it worked out perfectly. Very responsive, with answers to my questions in a very timely manner. Everyone I dealt with in getting the order placed and shipped was very professional and was of great help. Hope to do business again in the future.